OneBot was designed to help organisations streamline their IT. Automated requests, easy access to knowledge and quick and easy fixes are all made possible with OneBot.
OneBot gives users quick and easy access to knowledge, enabling issues to be resolved without needing to log a ticket. When this isn’t enough, OneBot can log a ticket automatically, notifying the service desk and providing employees with regular updates.
Our solution transforms the way employees interact with technology. Users can access knowledge, make requests and report issues quickly and without fuss, all without leaving your organisations designated messaging platform.
We’re on a mission to make happier organisations. OneBot does this by creating more connected teams, freeing up service desks to fix issues and do what they do best, and by empowering users to access the support they need, in one, natural conversation.