As IT professionals ourselves, we understand the day in, day out management of tickets and service requests. OneBot is here to automate more of these everyday tasks so that IT can focus on more mission-critical projects.
When employees can self serve their service requests without disturbing other departments, the whole company enjoys greater productivity.
68
%
of users enjoy the speed at which chatbots answer
Satisfied employees.
Friendly conversations and helpful actions mean that OneBot significantly improves internal customer satisfaction (CSAT). Fewer disruptions helps keep your workforce happy.
90
%
On average, chatbots chats have almost 90% satisfaction rates
Easy integration.
The more systems that are connected to OneBot, the more powerful it becomes. Through Microsoft Teams, OneBot seamlessly integrates with your workforce, connecting them to everything they need.
Everyday automation.
Beyond returning results to knowledge queries, OneBot runs various workflows to help employees get more done without distracting other departments. If you’ve used technologies like IFTTT and Zapier, you’ll know what we mean.
If you haven’t, explore some popular OneBot automations below.