Blog
Blog
How AI Chatbots Are Shaping the Future of Employee Experience Platforms
An employee’s journey at a company often starts with the experience platforms businesses put in…
Why Every Enterprise Needs a Chatbot Service Desk
As support expectations rise, service desks face mounting pressure. This blog explores why chatbots are…
A Promise of Comfort: Standing with Calm Charity on World Cancer Day
World Cancer Day is a poignant reminder of the courage and resilience shown by children…
Making the Most of ITSM During the Christmas Period and Beyond
As we approach the festive season, it’s important to strike a balance between enjoying the…
From Awareness to Action: Supporting Men’s Mental Health Every Day
Explore practical ways to support men’s mental health every day. From raising awareness to taking…
Time Well Spent: Why giving back to the community is good for business: 5 Reasons
Our work is a global affair, with many of our clients, vendors and partners based…
The OneBot Approach: Uniting Teams for Success
Discover the OneBot approach to uniting teams for success. Learn how our innovative methods foster…
The Simplest ITSM Chatbot: Moving From Stealth Mode to General Availability
Discover how the simplest ITSM chatbot is evolving from stealth mode to general availability. Learn…
Enhancing Customer Satisfaction: The Art of Building an Effective Chatbot
Learn how to build an effective chatbot that enhances customer satisfaction. Discover key strategies for…